Process Activities / Dynamics CRM tab
Parent topic: Dynamics CRM tab

Create Entity (Dynamics CRM) activity

An activity that creates an entity in Dynamics CRM. You can work with standard entities or custom entities in Dynamics CRM.



Configure the Create Entity activity

To configure the Create Entity activity, do the procedure in this topic.

Good to Know

How to Start

  1. On the Organizer, do one of these:
  2. Do one of these:
    • Add an activity:
      1. In the Process Builder, in the Activity Library, open the Dynamics CRM tab.
      2. On the Dynamics CRM tab, drag the Create Entity activity onto your process.
    • Change an activity:
      1. In your process, double-click your activity.

Procedure

  1. Complete the fields on the General Configuration screen.

    For more information, refer to Configure General Options for a CRM Activity.

  2. Click Create Entity .
  3. Complete the fields on the Create Entity Configuration screen.

    For more information, refer to Create a Dynamics CRM Entity.

  4. (Optional) Click Advanced > E-mail Notification .

    For more information, refer to Configure E-mail Notifications for Any Activity

General Configuration

Specifies the basic information for a CRM activity.



Fields

Field Name Definition

Display Name
Function:
Specifies the activity name that shows in your process.
Accepted Values:
One line of text that can have spaces.
Default Value:
None
Accepts Process Data Variables:
No

Description
Function:
Specifies an optional description for your activity.
Accepted Values:
More than one line of text.
Default Value:
None
Accepts Process Data Variables:
No

Connection Timeout (Seconds)
Function:
Specifies the number of seconds permitted to complete an action before the connection stops.
Accepted Values:
An integer that represents a number of seconds.
Default Value:
600
Accepts Process Data Variables:
No

Create Entity Configuration

Maps request data from Dynamics CRM to your process when you create an entity. You can work with standard entities or custom entities of Dynamics CRM.



Fields

Field Name Definition

Dynamics CRM
Function:
Specifies the access token that connects to your Dynamics CRM application.
Accepted Values:
A list of access tokens configured for your environment.
Default Value:
None

Add Token

Opens this Screen:
New Dynamics CRM Access Token
Function of this Screen:
Configures a new access token for Dynamics CRM.

Entity Name
Function:
Specifies the name for your entity.
Accepted Values:
One line of text that can have spaces.
Default Value:
None

When you select the Dynamics CRM access token, the name of the entity shows in the Entity Name field.

Accepts Process Data Variables:
No

Request Mapping
Function:
Connects the Dynamics CRM API request parameter to your process schema. This is mandatory only if the request passes data from the process schema to parameters in the Dynamics CRM API.
To Open this Field:
  1. On the Create Entity Configuration screen, click the Request tab.
Accepted Values:
Click the Ellipses button to open the Schema Mapper screen.

Use this screen to connect the request to the data model for your process.

Default Value:
None

Map Response to AgilePoint Schema
Function:
Specifies the connection from the Dynamics CRM API response parameter to your process schema.
To Open this Field:
  1. On the Create Entity Configuration window, click the Response tab.
Accepted Values:
Click the Ellipses button to open the Schema Mapper screen.

Use this screen to connect the response to the data model for your process.

Store the Response in Custom Attribute
Function:
Specifies the variable that contains the response to a method call. The method must call a web service.
To Open this Field:
  1. On the Create Entity Configuration window, click the Response tab.
Accepted Values:
A process data variable.
Default Value:
None
Accepts Process Data Variables:
Yes
Parent topic: Dynamics CRM tab

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Documentation Updated: December 3, 2015

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