Process Activities / Tasks (External Forms) tab |
An activity that lets you limit the time for a human task. The activity is much like the Standard Task activity, but with a feature that lets the process to move to another activity if the task is not completed within a specified time.
This activity is often used for time-based escalations. For example, if a Tier 1 Customer Support representative does not answer a support query within a specified time, the query is escalated to Tier 2 Customer Support.
To configure the Standard Task With Timeout (External Forms) activity, do the procedure in this topic.
For more information, refer to Configure General Options for an Activity with External Forms.
For more information, refer to Add Participants to a Human Task with External Forms.
For more information, refer to Mobile View
For more information, refer to Configure E-mail Notifications for Any Activity
Specifies the general setup for a human task.
Field Name | Definition |
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Display Name |
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Description |
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Time to Complete |
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My Organization's Business Time |
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External form to be associated with this task |
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Field Name | Definition |
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Details |
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Participant Type list |
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Search |
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Max number of people to complete this task |
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Assign task to the same participants each time activity runs |
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