Troubleshooting / I Can Not Log In |
To log in to AgilePoint NX, do the procedure in this topic.
This process is managed at an organizational level. A tenant, or shared environment, within AgilePoint corresponds to a unique Organization ID for either AgielPoint, or for a third-party system. If you have questions about what account to use, contact your system administrator.
Account Type | Description | Resources |
---|---|---|
AgilePoint ID |
A user account for AgilePoint NX. If you request an account directly from AgilePoint, we provide you an AgilePoint ID. Remember that all users get an AgilePoint ID, but whether you should use this account to login to AgilePoint NX depends upon whether your organization uses AgilePoint ID, or another account type. Check with your system administrator. |
|
Salesforce |
A user account from Salesforce. |
|
Windows Azure Active Directory |
A user account that uses Windows Azure Active Directory (WAAD). If you have an Office 365 account, such as for Outlook, SharePoint, or other cloud-based Microsoft Office applications, you already have a WAAD account. |
|
Office 365 SharePoint Online |
A Microsoft account that is used to access SharePoint for Office 365. SharePoint for Office 365 is technically a type of WAAD account. The SharePoint login button is provided as a convenience if SharePoint is the only online Microsoft service you use. |