Process Viewer Does Not Display with PointFire

Summary

Sometimes when using PointFire for SharePoint localization, the AgilePoint Process Viewer does not display in SharePoint.

Applies To

• AgilePoint users using AgilePoint SharePoint Integration and PointFire

Details

To correct this issue:

1. Open the web.config file for the web application where the issue is occurring.
2. In the web.config file in the AppSetting section, find the ExcludePaths configuration setting.
3. In the semicolon-separated list of values for the ExcludePaths setting, add ap. This excludes the folder [SharePoint server extensions folder]\template\layouts\ap.