Troubleshooting / E-mails or Other Notifications Do Not Work |
The Server Configuration is setup with correct SMTP information but I do not receive emails from AgilePoint Server. When checking the Manage Center, the following error is shown: 'Could not create CDO.Message object'.
Possible causes for this error include:
Possible remedies for this error include:
CDO.Message is actually issued from the Microsoft Collaborative Data Objects (CDO) which is used to access the mail server. “Could not create CDO.Message object” typically means the CDO object is not properly registered or installed (or both). You may want to check the registry, the CDO.Message refers to the cdosys.dll located in the windows system32 directory [Drive]\windows\system32\cdosys.dll which you may need to re-register (regsvr32 cdo.dll).